911 Tapes Capture Nursing Home Staff’s Concern


A nursing home in Hollywood, Florida overheated in the aftermath of Hurricane Irma, leaving a total of 14 people dead. Some lost their lives quickly, while others developed serious conditions that led to their passing. Now, newly released 911 recordings are showing just how concerned staff members were.

The city of Hollywood recently released 911 tapes in mid-October comprising about 35 minutes of audio. What is heard on the tapes depicts a more detailed account of the tragedy that unfolded in the wake of the storm.

In one phone call, a staff member can be heard frantically asking for the center’s address while an 84-year-old patient was in cardiac arrest. In a fourth call, a worker was trying to load the computer to provide information to first responders. In yet another call, a worker is trying to remember the phone number for the center.

In all, more than 140 people were evacuated from the nursing home on September 13 after it lost power. The facility overheated, causing the deaths of more than a dozen people. In the days that followed, the nursing home was shuttered and criminal investigations began.

In other instances, families of the victims have hired attorneys and are seeking compensation in civil court, such as the 12th victim’s family who has retained Sean Greene of Steinger, Greene & Feiner.

If you have been the victim of medical malpractice or a loved one has died because of someone’s error or neglect in West Palm Beach, reach out to our office and speak to our wrongful death lawyers. We will speak to you at no cost and help you determine the type of compensation you may be entitled to.

About The Author

Michael Steinger

Michael Steinger

The Florida BarFlorida Bar Young Lawyers DivisionMillion Dollar Advocates ForumMillion Dollar Advocates ForumBest Workers Compensation Attorneys in MiamiBest Car Accident Lawyers in MiamiLawyers of distinction

MICHAEL S. STEINGER, founding partner of Steinger, Greene & Feiner, believes in representing real people, not big businesses. Since the firm’s creation in 1997, Steinger, Greene & Feiner has never represented an insurance company or large corporation, and he vows to keep this promise. Over the course of his career, Michael has handled thousands of Florida accident cases, recovering millions of dollars for his clients and earning him membership into the Multi-Million Dollar Advocates Forum. Staying up-to-date on the ever-evolving laws protecting injury victims and their families, Michael is an active member of the American Bar Association, the Palm Beach, and St. Lucie Bar Associations, and sits on the Auto Insurance Committee of the Florida Justice Association.